At macaroons set, we take pride in preparing and delivering our macaroons with the utmost care to ensure they reach you fresh and in perfect condition. Since our products are perishable food items, we do not offer refunds for change of mind or taste preferences.
However, if your order arrives damaged, incorrect, or not as described, we are committed to resolving the issue promptly by offering a suitable replacement or store credit.
Returns Policy
Due to the delicate and perishable nature of our macaroons, we do not accept physical returns once the product has been delivered. All sales are final.
If you receive a product that does not meet our quality standards, please provide proof of the issue (such as images of the damaged items or packaging) within 24 hours of delivery. Once verified, we will arrange for a replacement or store credit at our discretion.
Eligibility for Replacement or Credit
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Product was delivered damaged or broken
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Incorrect product was sent compared to your order
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Product quality did not meet our freshness standards
Non-Eligible Cases
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Change of mind after purchase
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Delays caused by incorrect shipping details provided by the customer
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Products not stored properly after delivery (as macaroons require cool, dry storage)
Final Note
At macaroons set, customer satisfaction is very important to us. While we cannot accept traditional returns due to the perishable nature of our products, we strive to ensure every order is handled with care and quality.